Updating the operating system on computers running as Gestix servers can cause problems to the Gestix system, which depends on MySQL and on Mac OS-X’s built-in webserver (usually Apache) to operate correctly.
Most important, make sure you have a fresh backup copy made at Gestix Admin menu, just in case you have to install Gestix from scratch.
You may have to install the last version of MySQL compatible with the version of the operating system. Check the MySQL site for information about any issue you may find.
When MySQL is working correctly and in the same conditions as before (same users/passwords) then reinstall Gestix – instructions in http://gestix.com/go/software-update.
Check details about the Mac OS-X version you are dealing with. Check if the built-in Apache webserver support has changed and configure it manually reproducing the previous configuration:
AddHandler cgi-script .cgi Alias /gnet "/var/lib/gestix/www" <Directory "/var/lib/gestix/www"> Options None AllowOverride None Order allow,deny Allow from all </Directory> #ScriptAlias /gnet/cgi-bin "/var/lib/gestix/www/cgi-bin/" <Directory /var/lib/gestix/www/cgi-bin> Options ExecCGI Includes FollowSymLinks AllowOverride None Order allow,deny Allow from all </Directory>
When both MySQL and the webserver Apache are operational, install Gestix again, following the instruction for installing a Gestix software update (http://gestix.com/en/software-update or http://gestix.com/pt/software-update). Open Gestix from the menu and press Cmd+R to reload the page if needed.
Generally this will fix the configuration of both MySQL and Apache, however many factors may interfere.
For personal assistance from an engineer you may activate a support ticket with your technical support provider (check available options at http://gestix.com/go/support/on-demand when needed).
